Total Quality Management of Ulu Al-Albab Perspective:Alternative of Quality Improvement Approach of Institutional College

Abstract

Total Quality Management (TQM) Ulul Albab turned out to be the key to the transformation of State Islamic University  of Maulana Malik Ibrahim Malang (UIN-Malang) into a Center of Excellence as well as a Center of Islamic Civilization. This paper aims to find the model of TQM ulu al-Albab implemented at UIN-Malang, to complete the results of research on the existing TQM with a religious touch. This research uses a philosophical approach and an implementative approach. Data analysis used with the nature of bibliographic research is content analysis. UIN-Malang has implemented TQM ulu al-Albab which conceptualized that the quality of an institution rests on three practices: (1) Customer focus, (2) Total involvement, and (3) Continous improvement, which is built on four principles on which TQM ulu al-Albab is based, namely spiritual depth; moral majesty; the breadth of knowledge; professional maturity, which relies on spirituality, by marrying the Prophet with the mission to complete the moral towards the pleasure of Allah, namely scholars professional intellect and or professional intellect scholars who are able to compete at the international level and realize the campus as a Center of Excellence as well as the Center of Islamic Civilization.