Solving Challenging Problems, Enhancing Social Sustainability and Security in the Development to Capacity Building of Human Resources

Abstract

This study proposed problem solving among the organizations as an important tool to enhance capacity building through the promotion of social sustainability. For this purpose, this study addressed the relationship between skill development, problem-solving strategies, social sustainability and capacity building among the logistic companies. A survey is carried out by this study to collect data from the employees working in logistic companies of Thailand. 240 questionnaires were used to achieve study objective. Results of the study shows the positive role of problem solving among the companies to enhance capacity building. The increase in the implementation of problem-solving strategies can increase the capacity building through social sustainability. The problem-solving strategies has positive influence to encourage employee security which further increases the capacity building. Furthermore, the skills development programs among the companies can also increase social sustainability which can increase capacity building.