Organizational Innovation Culture Model for Improving Health Material Service Performance in Police Hospitals:A Literature Review

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Asnany, M. Alimin Maidin, Anwar Mallongi, Syahrir A. Pasinring


Background: This literature review aims to identify the ideal concept of health material services, existing organizational culture models, and their development.

Methods: Using a narrative analysis approach. Systematic search through CINAHL, MEDLINE, and google scholar databases. Search keywords using the PICO Worksheet include 1) Patient/Problem Patient: Military hospital, 2) Intervention: Organizational innovation culture, 3) Comparison: Private hospital and 4) Outcome: Material Service Performance Improvement with inclusion criteria, namely 1) quantitative research type and qualitative and other research relevant to the research objectives; 2) Subjects are military, police, and army hospitals; 3) published between 2005-2021; 4) articles using English; 5) article in full text.

Results.18 relevant studies have been identified, and the consequences of this research review show that inculcating a culture of innovation is seen as a vital requirement for providing resources for organizations to innovate. A strong organizational culture affects the effectiveness of the organization. Corporate culture, including leadership, norms, innovation culture, is a determining factor for the ideal of health services because it impacts company performance. Organizational innovation culture models in health services include Six Sigma and Supply Chain Management which aims to help improve corporate innovation culture and all elements in health services.

Conclusion: Organizational innovation culture plays a role in improving the performance of all elements in health services, but an environmental atmosphere is needed that supports innovation in optimizing health services


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