A Study on Supply Chain Management through Information Communication Technology and Apparel Industry Performance: A case of Hawassa Industry Park

Abstract

The study aims to examine the effect of information technology use at supply chain management on the apparel industry’s performance in Hawassa Industrial Park, Ethiopia. For the accomplishment of this study, the researcher employed an explanatory research design with a quantitative approach. The respondents’ selections were carried out using a stratified random sampling technique. The data were analyzed using a multiple linear regression model with the help of SPSS software. The major findings indicate that The apparel industry at Hawassa Industry Park uses information technology to plan their activities in accessing raw materials for the production of apparel products, warehousing, and distribution. However, they did not use information technology on the return system. The industry’s product will be sold at the domestic market when the buyers do not agree with the product’s quality.