HR Practices In The Post-COVID-19 Era And Their Impact On The Psychological Capital Growth Of Employees

Abstract

The study investigated the impact of flexible working hours, remote work norms, and the post-COVID-19 era on the psychological capital growth of employees in the banking sector in Pakistan during the post-COVID-19 era. This study investigated the mediating role of emotional commitment in the relationship between HR practices and psychological capital growth. The study utilized a sample of 180 private banking employees who participated in a survey, and the data analysis was conducted using SPSS and Smart PLS 4.0 M4 statistical software. The findings of the study revealed that flexible working hours, remote work norms, and the post-COVID-19 era have a significant impact on psychological capital growth among banking employees. The study also found that emotional commitment is a mediator in the relationship. Furthermore, it was concluded that HR practices and emotional commitment can contribute to psychological capital growth among banking employees. The findings of this study support all the direct and indirect hypothesis linkages, which have significant implications for theory and practice regarding HR practices, employees' emotional commitment to their job, and their psychological growth.