Examining The Mediating Role Of Self Efficacy Between Workplace Incivility And Organizational Commitment: An Empirical Assessment

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Bushra Mahmood , Bushra Yasmeen , Muhammad Ramzan , Javaria Zafar


Incivility in the workplace has harmful repercussions; it is still a frequent problem in educational institutions. Research has repeatedly connected incivility to the incivility of female teachers, which in turn has been associated to a lack of commitment to the organization. The purpose of this research was to determine whether or not self-efficacy has a role in protecting female instructors from being subjected to incivility in the workplace. This research has shown the importance of rude behavior in relation to the degrees of organizational commitment exhibited by female faculty at educational institutions providing only to women. Data were obtained from public sector female institutions in Northern, central, and southern Punjab, Pakistan, using a cross-sectional survey design. Findings showed that both incivility on the part of co-workers and incivility on the part of principals or supervisors had a negative influence on the respondents' emotional commitment, continues commitment, and normative commitment. In addition, the data suggested that self-efficacy has a positive and substantial mediation influence between incivility shown by coworkers and incivility shown by principals or supervisors, as well as incivility shown by respondents' affective, continues , and normative commitments. This research contributes to the existing body of knowledge in the field of organizational behavior by offering a more in-depth comprehension of the connection that exists between emotional intelligence, self-efficacy, and organizational commitment found in developing countries.

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