The Influence Of Environment-Oriented Servant Leadership On Green Service Behaviours: The Mediating Effect Of Green Knowledge Sharing

Abstract

Purpose of the study: This study's objective is to examine, from the viewpoint of bank employees, the moderating effect of green information sharing on the relationship between environment-oriented servant leadership (EOSL) and green service behavior.

Methodology: A quantitative questionnaire survey was used to collect data from the respondents. Using partial least square analysis, a study examines the job satisfaction of 365 bank employees in Pakistan.

Main findings: The data indicate that EOSL directly and significantly impacts green in-role GSB, green extra-role GSB, and green knowledge-sharing. Green knowledge sharing mediates the relationship between EOSL and GSB to a great extent. Our findings suggest that EOSL may influence GSB in the workplace by disseminating environmental news.

Implications of the study: This study contributes to the existing literature on EOSL by focusing on the effects of EOSL on GSB as mediated by green knowledge sharing. The report provides businesses with recommendations for fostering GSB in their employees.

Novelty/Originality of the study: We argue that the EOSL style of an organization and the GSB of its employees are both factors in its environmental performance. Furthermore, EOSL, by facilitating the dissemination of environmentally friendly information, may have a ripple effect on employees' GSB. The mentality and education of workers and other stakeholders are crucial to EOSL's success. To ensure the success of EOSL, it is necessary to assess the perceptions and familiarity of workers with EOSL