Explanatory Research Analysis Between Work Loyalty And Employee Engagement In The Select Hotels & Restaurants Of The North East

Abstract

This study investigated the association between work loyalty and employee engagement among hotel industry workers in the northeast. It employed a descriptive study design with a questionnaire serving as the main data collection tool. Frequency counting and percent, weighted mean, standard deviation, mann-Whitney test, Kruskal-Wallis test, and spearman rank-order correlation were used to statistically analyze the data. According to the study, workers were content with their pay (Continuation), work environment (Affinity), and the manner they were guided in carrying out their duties (Progress). The majority of employees were dedicated to their jobs because they acknowledged that the company had enormous personal significance for them (Motivation); that they now have no choice but to remain with the company (Allegiance); and that the company earned their devotion (Certitude). When the amount of work loyalty was examined according to civil status, a substantial difference was found. Additionally, when employee involvement was examined concerning educational attainment and work position, a substantial difference was found. Finally, it was discovered that among employees in the northeast hotel industry, there is a highly substantial positive association between Work Loyalty and employee engagement. Aiming to reduce staff turnover, stakeholders in the hotel industry and employees are urged to promote employees' further education and improve management procedures. Legislators and other decision-makers are urged to implement laws and regulations that will benefit and progress workers in the hospitality industry.