Work Performance Of Female Employees At XYZ Hospital In TheEra Of The Covid-19 Pandemic: Influenced By Ethical Decisions And Role Conflict With Work Stress Intervening Variables

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Suryani Ika , Elmi Farida , Rimawan Erry

Abstract

This study explores role conflicts and ethical decisions in influencing the work performance of female employees of XYZ Hospital in the Covid-19 pandemic era through the variable between work stress. In this study, we will prove whether role conflicts and ethical decisions contribute to the   work performance of female employees of XYZ Hospital in the era of the COVID-19 pandemic, either through the intervening variable of work stress or not. The researcher uses a   quantitative method with a causal study approach. This study concludes that role conflict in individuals affects work stress, and ethical decisions also affect work stress for female employees of XYZ Hospital in the era of the covid-19 pandemic. Besides that, on the work performance of female employees during the period of the covid-19 pandemic, role conflict has a significant effect either through work stress or directly.   Ethical   decisions also affect work performance either through work stress or directly. The work performance of female employees of XYZ Hospital is directly influenced by work stress. XYZ Hospital in improving employee work performance by providing regular socialization on a regular basis, equal supervision of employees, upgrading facilities to help female employees who experience role conflicts, providing evaluations on conflicts experienced by employees, and providing rewards for employees to be enthusiastic about working again. Achieve maximum work performance.

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