The Impact of Human Resource Information Systems on Human Resource Strategies with the Modified Role of Organizational Factors in Jordanian Commercial Banks

Abstract

This study aimed to identify the impact of human resource information systems in their dimensions (ease of system use, provision of technical support, infrastructure provision, training on the system) on human resource strategies in their dimensions (human resource planning, selection and appointment, training and development, incentives and rewards, performance evaluation) with the modified role of organizational factors in Jordanian commercial banks. It relied on the descriptive and inferential methods appropriate for the purposes of the study. The study population consisted of those held leadership and supervisory positions (managers and their assistants as well as heads of departments) in the general administration of Jordanian commercial banks. The Purposive sample method was used, where the researcher published an online questionnaire and obtained (208) questionnaires, all valid for the purposes of statistical analysis. A number of statistical methods appropriate for the objectives of this study were used.

This study concluded a number of results. There is a statistical significant impact at the level (α ≤ 0.05) of human resource information systems in their dimensions (ease of system use, provision of technical support, and infrastructure provision) on human resource strategies in Jordanian commercial banks. There is a statistical significant impact at the level (α ≤ 0.05) of human resource information systems in their dimensions on human resource strategies with the modified role of organizational factors in Jordanian commercial banks.

Based on the results of this study, a number of recommendations were made, the most important of which is the need for the surveyed banks to continue providing clear instructions specifying the permissions of users of human resource information systems, encourage senior management to support these systems through constantly following up on their outputs, and provide financial support to their users.