Exploring the Impact of High Performance Work System (HPWS) in Multinational Organization: A Qualitative Study

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Ishraat Saira Wahid


The primary objective of this research was to investigate and explore the impact of high-performance work systems (HPWS) on employee performance from the managers perspective. We achieved this through a comprehensive dialogue module involving semi-structured interviews with 13 individual managers from three multinational organizations in Bangladesh. The key purpose here is to understand how HPWS implemented in the organization which leads to enhanced employee performance in the context of Bangladesh. The research further extends certain elements of the institutional theory while drawing references from the Resource Based View (RBV) and Ability-Motivation-Opportunity (AMO), to derive the forerunners and impact of the beliefs held by managers in regards  to the ‘why’ in terms of the existence of HPWS and how these are embraced within the acitivities of their organizations. The findings of this study indicate that HPWS tend to have a positive impact on the overall performance of employees in Bangladesh, as it does in Western settings. Extensive sector-based implications have also been identified and investigated, but further research in the field of HPWS with a larger sample size could lead to deeper and more intricate results that would inadvertently lead to a greater understanding of contemporary and effective HR practices in the context.


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