The Digitalization of Universities from Students’ Perception

Abstract

The digitalization of higher learning institutions is progressing significantly. Though the use of digital technologies enhances the student’s learning experience and offers new openings for administration, there are no clear cut uniformity in norms for the use of digital media in tutoring and student services.

As educational service providers, universities are dependent on students being capable to manage with the structures offered. Therefore it's essential to ascertain students attitudes of the technologies used. We asked students from three combined education courses about their comprehensions. We further asked the students what should be done and by whom. Our results show that students see structural changes being not only in themselves but also at the position of the university administration. Our investigation contributes to the factual discussion about the digitalization of advanced education by offering suggestions for development from a scholar view. The results are precious for lecturers and faculty administrators who want to advance the digitalization of services and learning.